Returns & 30-Day Limited Manufacturer's Warranty

Return Policy

We want you to shop with confidence. If you are not completely satisfied with your purchase, eligible products may be returned within 30 days of the delivery date.

To qualify for a return, the product must:

• Be unused and in its original condition
• Include all original accessories and packaging
• Be accompanied by proof of purchase

To initiate a return, please contact support@nurecover.com before sending your item back.

Return Shipping

Unless required by applicable law or the return is due to our error (such as receiving an incorrect product), customers are responsible for all return shipping costs, including shipping insurance and any carrier fees.

We recommend using a trackable shipping service. We are not responsible for products lost or damaged during return transit.

Non-Returnable Items

The following items are not eligible for return:

• Gift cards
• Final sale or clearance items
• Personalized or custom-made products
• Products showing signs of misuse, abuse, alteration, or accidental damage
• Products returned without original packaging or proof of purchase

1 Year Limited Manufacturer's Warranty

All eligible products are covered by a 1 Year Limited Manufacturer's Warranty, beginning on the date your order is delivered.

This warranty applies only to defects in materials or workmanship that occur under normal residential use during the warranty period.

This warranty is provided exclusively to the original purchaser and is non-transferable.

If a manufacturing defect is confirmed during the warranty period, we will, at our sole discretion:

• Repair the defective product;
• Replace the defective product or component with the same or comparable product; or
• Provide another remedy where required by applicable law.

What Is Covered

This warranty covers verified manufacturing defects, including defects in materials and workmanship that occur during normal intended use.

What Is Not Covered

This warranty does not cover:

• Normal wear and tear
• Cosmetic damage that does not affect functionality
• Damage resulting from misuse, abuse, neglect, improper storage, improper assembly, or failure to follow product instructions
• Accidental damage
• Unauthorized modifications or repairs
• Commercial, institutional, or rental use
• Damage caused by environmental conditions, natural disasters, or external causes
• Consumable components or accessories unless defective upon arrival

Warranty Claims

To submit a warranty claim, please email support@nurecover.com with:

• Your order number
• A detailed description of the issue
• Photos and/or videos showing the defect

Additional information may be requested to assist with the evaluation of your claim.

All warranty claims are subject to inspection and verification before approval.

We reserve the right to determine whether a defect is covered under this Limited Manufacturer's Warranty.

Shipping for Warranty Claims

Customers are responsible for all shipping costs associated with returning products for warranty inspection or service.

If a warranty claim is approved, we will repair or replace the product in accordance with this warranty. Any outbound shipping for repaired or replacement products will be handled at our discretion unless otherwise required by applicable law.

Damaged or Incorrect Orders

Please inspect your order immediately upon delivery.

If you receive:

• A damaged product
• A defective product upon arrival
• An incorrect item

Please contact support@nurecover.com within 7 days of delivery.

Our team will review the issue and work with you to provide an appropriate resolution.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 10 business days.

Please note that your financial institution may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact support@nurecover.com.

General Provisions

• We reserve the right to refuse returns or warranty claims that do not meet the requirements outlined in this policy.
• This policy does not limit any rights you may have under applicable consumer protection laws.
• This Limited Manufacturer's Warranty gives you specific legal rights, and you may also have other rights that vary by state.