We are currently experiencing a high volume of emails. We aim to respond each email within 24 hours.
Our shipping times are stated in our shipping policies. If you are asking for an update on your order please use your tracking number for updates.
If your tracking number has not updated yet, please do not panic, your order is not missing. We ship from our overseas warehouses so the tracking numbers will update once the order arrives in your country.
Once tracking is showing in your country, it will show final mile tracking updates right to your address.
If you would like to cancel your order, this only can be done if your order has not yet been processed by our fulfilment team